SUPPORT

FREE Unlimited support to all our customers

Even most robust web hosting services with most advanced web hosting features can be absolutely useless and bring nothing but frustrating on-line experience if you can't get efficient help and support with troubleshooting mail, hosting, domain or billing issues. And we at AlterHosting value and understand the importance of quality support and service.
That's why we offer FREE Unlimited support to all our customers. It doesn't matter whether you have a $1 plan or pay hundreds of dollars monthly - stay assured you'll receive help and support whenever it's needed, 24 hours a day, 7 days a week, 365 days a year. You can choose the most comfortable way for you to get web hosting assistance:

• 24x7x365
• Unlimited E-Mail Support
• Hosting Knowledge Base
• Getting Started Hosting Guide
• Hosting FAQs
• Hosting Tutorials
• Script Library with Installation Guide
• Moving your site from old host FREE

It's our goal to simplify Web hosting services, while accommodating the most demanding customers' needs. That's why we often go far beyond standard hosting support, and help you find and tune your own scripts and programs, move from old host and fix all errors etc. Your feedback is very important to us, and helps improve the services.

Frequently Asked Questions

FAQs - Our Frequently Asked Questions provide general information and answer specific questions on topics including domain names, email client configurations and File Transfer Protocol (FTP), web-based control panel and others.

Getting Started Guide

Getting Started - Here you'll find step by step instructions that will help you to get started with your web hosting account.

Hosting Terms

Glossary - Definitions of terms related to Web hosting.

AlterHosting Contacts

Contact Us - How to contact AlterHosting.

Customers Area

Members Login - Members only area that gives the option to make any changes in your order, your contact information or your financial information.